I registered for a new account but it is inactive
All new account requests are reviewed by Follett prior to approval. Your account will not be active until it is approved. If you requested a new account, it can take 1 business day to review and approve your request. If you have not received notification that your account has been approved after 1 business day, contact Follett at info@follettice.com.
I tried clicking "Signup" or "Login" and nothing happens.
If you click "Signup" or "Login" and do not see a small box appear to enter your login details, please make the change to allow pop-ups on this site.
Please note this is a setting by your company information technology department.
Can I use a personal email address instead of my work email address?
In order to verify your account quickly, we ask that everyone registers with their company email address. If you want to switch to your personal email address on your profile, you may do so after your account is approved.
If you use a personal email address at the time of registration, your regional sales manager will be in contact at that email address for verification.
My existing account is inactive
All existing accounts will automatically be deactivated after a period of inactivity. You will not lose any of your progress, but you will need to reactivate your account. You will receive an email notification prior to deactivation that you will need to simply log in to remain active. If you do not respond in time, contact Follett at info@follettice.com to reactivate your account.